When you are on site, the calls still get answered.
Mia is the call-answering part of the Contractor Growth System. When the office cannot take a call, it is diverted to Mia from your existing number. She takes the caller's details and what the job is, and once she is connected during set-up, the call details are added to your sales pipeline as a new enquiry.
Discover where your construction business is losing enquiries, missing opportunities and wasting valuable time.
Mia tells callers at the start that she is an AI assistant. Calls on your line are recorded only if agreed with you, and callers are told.
Mia is set up and managed as part of the Contractor Growth System.
For established UK construction contractors, Mia works alongside the sales pipeline, quote follow-up and calendars. The Contractor Growth System includes 400 connected call minutes a month for Mia.
An example call
This is an example with made-up details.
An example call
This is an example, not a real customer. Dave and Example Roofing are invented. It shows what Mia asks.
The call
- MiaHello, Example Roofing, you're through to Mia, the virtual receptionist. I'm an AI assistant. How can I help?
- DaveHi, I've got a few slates slipped on the back of the house and I think it's getting in.
- MiaAh, okay. Can I take your name?
- DaveDave.
- MiaThanks Dave. What's the best number to ring you on?
- Dave07700 900123.
- MiaOh seven... seven oh oh... nine oh oh... one two three. Is that right?
- DaveThat's it.
- MiaAnd the address, or the town and postcode?
- Dave3 Sample Road, Exampletown, EX1 2AB.
- MiaIs water coming in now, or is it just the slipped slates?
- DaveJust a small drip in the landing when it rains. Not urgent, but I'd like it sorted this week.
- MiaRight, okay. When's best to ring you back?
- DaveAfter four is good.
- MiaLovely. I'll pass all that on. Is there anything else I can help with?
- DaveNo, that's all. Thanks.
- MiaThanks Dave, take care. Bye for now.
Mia does not quote, give prices or promise a visit or a call-back time. She takes the details and passes them on.
The demo line is a public demo, so you can hear how Mia answers a call. Demo calls end after 4 minutes and may be recorded. This page shows an example only and does not promise any particular result.
What Mia does on a call
- Answers calls diverted from your existing number when the office cannot pick up, where your phone provider allows it.
- Takes the caller's name, number and what the job is, one question at a time.
- Once connected during set-up, adds the call details to your sales pipeline as a new enquiry.
- Tells callers at the start that she is an AI receptionist.
How Mia is set up
Mia is set up as part of the Contractor Growth System.
Free Contractor Growth Audit
A 45-minute business audit on Zoom about how you handle enquiries, quotes and follow-up, including calls the office cannot take.
Set up with the system
Mia is set up with your business name, the work you do and the area you cover, and connected to your sales pipeline.
Calls diverted to Mia
Calls you do not answer are diverted to Mia from your existing number, where your phone provider allows it.
Discover where your construction business is losing enquiries, missing opportunities and wasting valuable time.
What it is, and what it is not
- Mia is an AI. She tells callers so at the start and does not claim to be a person.
- She does not transfer calls to a person.
- She does not quote prices or book site visits during the call, and she does not promise a call-back time.
- Calls on your line are recorded only if agreed with you, and callers are told.
- We cannot promise any particular number of extra jobs.
Quick answers
Can I hear Mia?
Yes. Ring the public demo line, 01752 741686, to hear how Mia answers. Demo calls end after 4 minutes and may be recorded.
Will callers know it is an AI?
Yes. Mia tells callers at the start that she is an AI assistant. The rest of the greeting is agreed with you. Calls on your line are recorded only if agreed with you, and callers are told.
Do I need a new phone number?
Usually not. The usual approach is to divert unanswered calls from your existing number, so callers still ring the number they know. This depends on your phone provider and plan.
Where do the call details go?
Once Mia is connected during set-up, the call details are added to your sales pipeline as a new enquiry, so your team can follow it up.
Can I have Mia on her own?
Mia is part of the Contractor Growth System, which includes 400 connected call minutes a month. Pricing is set out in a written proposal after your Contractor Growth Audit.
Send us a question
Tell us a little about your business and what you would like to know.
We use your details only to reply to your enquiry. See the privacy notice. Prefer to talk? Book your free Contractor Growth Audit.
See how Mia fits your business.
A free 45-minute Contractor Growth Audit on Zoom: where enquiries are being missed, how quotes are followed up, where admin time goes, and whether Thrivorn fits.
Discover where your construction business is losing enquiries, missing opportunities and wasting valuable time.